Parcel Restricted & Prohibited Items
Restricted and Prohibited parcel items may vary depending on your carrier. The following information is intended as a guide, however we always recommend that your check the restrictions of your chosen carrier via their website.
We also recommend that you check with customs at the destination country that you wish to send to, as each country has different policies as to what will be accepted into the country. If you are in any doubt, please contact our customers services team.
- Prohibited items will not be accepted on to any of our services.
- Restricted items can be sent but will not be covered against loss of damage.
Prohibited Items
The following items can not be sent on any of our services:
Explosive Material
- Fireworks
- Ammunition (cartridges for weapons)/Gunpowder
- Helium
- Weapons/Detonators/Weapon Parts
- Fire Extinguishers
- Safety Matches/Torch or Cigarette Lighters
- Airbags for Cars
- Life Jackets & Self-Inflating Rafts
- Seat-belts & seat-belt pretensioners
- Camping Stoves and Fuel containers
- Complete firearms and firearm parts, ammunition, explosives, weapons
Flammable Items
- Fuel (Cooking fuel or any other flammabale liquids)
- Paint/Turpentine
- Compressed Air/Gas Cylinders
- Gasoline
- Aerosols/Perfumes
- Mercurial Barometer or Thermometer
- Alcoholic Beverages
- Champagne
- Hair Curlers containing Hydrocarbon Gas
Toxic Chemicals
- Cleaners and Solvents
- Liquid Bleach/Chlorine
- Insecticides
- Wet-Cell/Lithium Batteries
- Radioactive Material
- Infectious Substances
- Adhesives
- Pepper Spray
Narcotics
- All illegal drugs including Khat. If illegal drugs are found, the police and/or HM Customs will be infomed immediately.
- Prescription drugs and pharmaceutical products
- If Khat is found in your shipment, you will be fined £100
- Tobacco and Tobacco Products
Other Items
- Articles of exceptional value (e.g. works of art, antiques, precious stones, gold and silver)
- Bullion
- Candles
- Christmas Crackers
- Cash (including cheques or any other vouchers with a face value)
- Champagne
- Credit and/or Debit bank cards
- Designer clothing, apparel, accessories over £250 in value
- White goods
- Animal Fur/Skin
- Living or Dead Animals (including fish, insects, larvae, pupae etc)
- Animal products (including but not limited to ivory, fur and garments trimmed with fur)
- Perishable food or items that require a temperature controlled environment
- Body parts, human remains or ashes
- Medical samples (including but not limited to bodily fluids and tissue samples)
- Electronic Items - In total no more than 2 electronic items per package i.e. desktop computers, MP3 players or any other electronic components. The entire package may not contain more than 2 lithium batteries which must be contained within the electronic items. The package must not exceed £1,000 in total value
- Flowers and plant products
- Illegal goods (these are goods which are considered illegal in the origin, the transit points and/or the destination countries and would include but not be limited to pirated goods, counterfeit goods and narcotics)
- Imitation (replica) firearms, toy guns, weapons, explosive devices or ammunition
- Mobile Telephones - No more than 2 mobile phones with accessories. The entire package may not contain more than 2 lithium batteries which must be contained within the mobile telephones. The package must not exceed £500 in total value
- Nail Vanish/ Nail Varnish Remover
- Non-flatpack Furniture
- Precious Metals or Precious Stones
- Jewellery (low value costume jewellery can be accepted - worth no more than £50)
- Perfumes/Aftershaves
- Personal Data – Packages containing unencrypted personal data in electronic format
- Personal effects to certain countries
- Pressurised canisters (i.e. hairspray, deodorant, etc)
- Pornography
- Stamps of unusual value
- Knives/Swords
- Semen/Blood/Lab Samples
- Tax stickers / banderols
- Magnets
- Printer Ink & Toner Cartridges
- Watches with an individual value over £250
- Dangerous / hazardous goods including but not limited to perfumes, aftershaves, aerosols, flammable substances, loose lithium batteries, dry ice, biological substances, UN classified dangerous goods and any goods specified as such under International Air Transport Association regulations ("IATA"), the Agreement on Dangerous Goods by Road ("ADR") or International Maritime Dangerous Goods ("IMDG") regulations.
