UPS expected that it would have delivered more than 120 million packages during the peak delivery week leading up to Christmas, a six per cent increase on 2010. By December 12th, it had already recorded its busiest ever day, with 17 million packages shipped.
The main rush is now over, but items ordered late and Christmas sale items are still being sent, so it will be a while before things are back to normal. Many extra staff are taken on at this time of year to cope with the huge increase in business.
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